We may collect the following personal information when you interact with us:

Name
Email address
Phone number
Property address (when requesting services or quotes)
Any information you voluntarily provide through contact forms, email, or phone communication

2. How We Collect Information

We collect information when you:

Fill out a contact or quote form on our website
Request a service or estimate
Communicate with us by email or phone
Submit information through any other form on our website

3. How We Use Your Information

We use your information to:

Provide quotes and services
Schedule and complete appointments
Communicate with you about your service requests
Respond to questions or inquiries
Improve our customer service and website experience

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to:

Deliver services you requested
Process payments (if applicable, through third-party providers)
Comply with legal obligations

5. Cookies and Tracking Technologies

Our website may use basic cookies or analytics tools to improve performance and user experience.

You can disable cookies through your browser settings if you prefer not to allow tracking.

6. Data Protection

We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, or misuse.

However, no method of online transmission or storage is 100% secure.

7. Your Rights

Under Canadian privacy laws, you have the right to:

Request access to your personal information
Request corrections to your personal information
Request deletion of your personal information (where applicable)

To make a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google or social media platforms). We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Lacelle Property Services

Email: contact@lacellepropertyservices.ca

Phone: 613-601-4435

Location: Clarence-Rockland, Ontario, Canada

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Privacy policy

About us